PRIVACY POLICY

Thank you for visiting the Magson Marine website (“Company,” “We,” “us,” or “our”). We’re committed to protecting your personal information and respecting your privacy. If you have any questions or concerns about this policy, please get in touch using the contact details at the bottom of this page.

When you visit our website (https://magsonmarine.com), we appreciate your trust in us. We take your privacy seriously, and this policy explains clearly what information we collect, how we use it, and what rights you have regarding your data.

If you don’t agree with any part of this policy, please leave our website immediately.

This privacy policy covers all information collected through our website, including using online forms, email correspondence, and any related services, sales, marketing or events.

Please read this policy carefully to understand how we handle your information.

What Information Do We Collect?

INFORMATION YOU PROVIDE TO US

We collect personal information you voluntarily share when you express interest in our company or products, participate on the website, or contact us. The information we collect depends on how you interact with us and the choices you make. This may include:

• Name(s) and surname
• Phone number(s)
• Email address
• City and Province
• Subscription preferences
• Other similar details

To fulfil orders or provide services, we need certain information. If you don’t provide this mandatory information, you may not be able to use those services. This could include:

• Name(s) and surname
• Phone number(s)
• Email address
• Billing and delivery addresses
• Other sales-related information

All the information you provide must be accurate, current and truthful. Please let us know if any of this changes. You confirm that you are not impersonating anyone or misrepresenting your connection to any person or entity.

INFORMATION WE COLLECT AUTOMATICALLY

We automatically collect certain information when you visit, use or navigate our website. This doesn’t reveal your specific identity (like your name) but may include device and usage information, such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name, country and location
• How and when you use our website
• Other technical information

This helps us maintain the security and operation of our website, as well as for internal analytics.

Like many businesses, we use cookies and similar technologies – more information about this is in our Cookie Policy. This includes:

• Log and usage data
• Device information

Why Do We Collect Your Information?

We use your personal information for various business purposes, processing it in line with our legitimate interests, to fulfil contracts with you (with your consent where needed), and/or to comply with our legal obligations.

We use information we collect or receive:

• To post testimonials (with your consent).
• To request feedback and contact you about your website experience.
• To enable communication between users (with consent).
• To manage accounts and provide customer support.
• To send important information about our products, services and changes to our terms.
• To protect our services (e.g., fraud monitoring).
• To enforce our terms and conditions, comply with legal requirements or fulfil contracts.
• To respond to legal requests and prevent harm.

Will Your Information Be Shared?

We may process or share your information based on:

• Consent
  If you’ve given us specific consent.
• Legitimate Interests
  When it’s reasonably necessary to achieve our business goals.
• Contractual Obligations
  To fulfil the terms of a contract with you.
• Legal Obligations
  When required by law (e.g., responding to a court order).
• Vital Interests
  To investigate potential violations, fraud or threats.
• Online Reviews
  Your reviews may be publicly visible and distributed.
• Spam Detection
  Comments and forms may be checked for spam.

We might need to share your information in these situations:

• Business Transfers
  During mergers, acquisitions or sales of assets.
• Vendors and Service Providers
  We use third-party providers for services like payment processing, data analysis, email delivery and customer support.
• Business Partners: To offer you specific products or promotions.

Third Parties Your Information May Be Shared With

We only share and disclose your information with the following third parties listed below. If we have processed your information based on your consent and you wish to revoke your consent, please contact us at the details provided in the section at the bottom of this page titled “How can you contact us about this notice?”.

• Web and mobile analytics
  Google Analytics
• Embedded content from other websites
  Articles on this Website may include embedded content such as videos, images, articles, and so on. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Do We Use Cookies and Other Tracking Technologies?

We use cookies and similar tracking technologies – such as web beacons and pixels – to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy which can be reviewed here.

How Long Do We Keep Your Information?

We’ll only keep your personal information as long as it’s needed for the purposes outlined in this policy, or as required by law. We aim to delete or anonymise your information when it’s no longer needed, unless we have a legal reason to keep it.

How Do We Keep Your Information Safe?

We’ve implemented security measures to protect your information. However, no online transmission is completely secure, so we can’t guarantee absolute safety.

Do We Collect Information From Minors?

We don’t knowingly collect information from children under 18.

Your Privacy Rights (POPIA)

Magson Marine is committed to complying with the Protection of Personal Information Act (POPIA) and ensures that all personal information collected, processed, and stored is handled lawfully and responsibly. The company respects the right to privacy and safeguards customer, supplier, and employee data through strict security measures and confidentiality standards. Personal information is only used for legitimate business purposes, such as providing products, services, and support, and will never be shared with unauthorised parties. By working within the guidelines of the POPIA Act, Magson Marine upholds transparency, accountability, and the protection of all stakeholders’ personal information.

If you are a resident in South Africa, you have the right to lodge a complaint to the Information Regulator here.

Changes to this Notice

We may update this policy from time to time.

How Can You Contact Us?

If you have questions or concerns, contact us:

Email: webforms@magsonmarine.com
Magson Marine
190-194 Main Road
Strand
7140
Western Cape
South Africa